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Privacy Policy

The Beechmont Hotel respects your privacy and is committed to protecting any personal information you provide to us.

  1. What information we collect

We may collect personal information including:

  • your name
  • phone number
  • email address
  • booking or enquiry details
  • event or function enquiry details
  • any other information you submit through our website, forms, or direct contact with us

We may also collect non-personal information such as browser type, device information, pages visited, and website usage data through cookies and analytics tools.

  1. How we collect information

We collect information when you:

  • submit an enquiry through our website
  • make a booking or reservation
  • contact us by phone, email, or social media
  • subscribe to marketing communications
  • browse our website

  1. How we use your information

We may use your information to:

  • respond to enquiries
  • manage reservations, bookings, and event enquiries
  • provide customer service
  • send updates, promotions, or marketing communications where you have agreed to receive them
  • improve our website, services, and guest experience
  • comply with legal obligations

  1. Cookies and analytics

Our website may use cookies and similar technologies to improve your browsing experience and help us understand website traffic and usage. We may use third-party services such as Google Analytics to collect aggregated website data.

You can adjust your browser settings to refuse cookies, although some parts of the website may not function properly.

  1. Disclosure of information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our website, managing bookings, processing enquiries, conducting marketing activities, or supporting our business operations. We may also disclose information where required by law.

  1. Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

  1. Access and correction

You may contact us to request access to personal information we hold about you, or to request correction of that information if it is inaccurate or out of date.

  1. Marketing communications

If you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions or contacting us directly.

  1. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

  1. Changes to this policy

We may update this Privacy Policy from time to time by publishing the updated version on our website.

  1. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

The Beechmont Hotel
(07) 5533 2222
402 Nerang Murwillumbah Road, Advancetown, QLD 4211
General Manager: simon@beechmonthotel.com.au